We pride ourselves in providing first class customer support to complement our first class products. Pro-Bel’s dedicated customer support engineers, located around the world, provide a broad range of support services including 24-hour coverage, on-site support, remote diagnostics and in-depth technical advice.
Click here to view our Support Contract Overview brochure
Click here to view our Hardware and Software Warranty Terms
Please note, you can no longer download Vistek software upgrades direct from the internet, to receive information on the latest versions of software please email .
Global Service
Europe, Middle East, Africa & Asia
Tel: +44 (0) 118 921 4214
Fax: +44 (0) 118 921 4268
E-mail:
USA & Canada
Tel: 631-549-5159 ext. 3 between the hours of 9:00am and 5:30pm EDT.
Tel: 888-84PROBEL for out of office hours support.
(If you have trouble using this number, please retry ommitting the L. Some telephone systems inhibit the call if you dial too many numbers. The call should get through and drop the last digit).
Fax: 631-549-5141
E-mail:
Mexico, Central and South America
Tel: +1 631-549-5159 ext. 3 between the hours of 9:00am and 5:30pm EDT.
Tel: 888-84PROBEL for out of office hours support.
(If you have trouble using this number, please retry ommitting the L. Some telephone systems inhibit the call if you dial too many numbers. The call should get through and drop the last digit).
Fax: +1 631-549-5141
E-mail: